FAQ

Solar panels are made up of photovoltaic cells that convert sunlight into electricity. The electricity (DC current) is then sent to an inverter that converts it into usable energy (AC current) for your home or business.

The size of the solar system depends on your energy usage and the amount of sunlight your roof receives throughout the year.

Based on past or predicted energy consumption, our engineering team will design the optimal system layout for your roof. Factors include heating, cooling, appliances, and water heating.

Our sales engineers are here to guide you through every step.

You can monitor your energy production and usage through a smart meter or a mobile app. These tools allow you to view real-time data and identify areas for improvement.

Integra Solar systems come with a monitoring app (e.g. FusionSolar) provided by the inverter manufacturer. You can download the app to your phone to track production and consumption over time.

The installation time can vary depending on the system's size, complexity and planning. On average, installing a solar roof can take 1–3 days. Simpler installations under 10 kW with minimal roof obstacles are often completed in a single day.

Please note that delivery of solar panels and equipment may take up to 2 months due to high demand. Various pre-installation steps such as permits and inspections must be aligned.

Our team coordinates closely with roofers and electricians to ensure a smooth and efficient installation process from start to finish.

The process includes evaluating your energy needs, selecting the optimal solar system for your property, securing permits, scheduling installation, and finally connecting the system to the electrical grid.

Solar panels require minimal maintenance, but regular visual checks and clearing of leaves, debris, or dust can help keep your system operating at peak efficiency.

Integra Solar also offers professional maintenance services to ensure long-term performance.

Yes. Integra Solar offers scheduled maintenance services, including system inspections, panel cleaning, and performance evaluations to help your system operate at its best.

Integra Solar products include a 2-year installation warranty, a 10-year product warranty, and a 25-year performance warranty. Read more about our warranty terms.

Integra Solar guarantees the quality of our services. If you're not satisfied, we'll make it right.

For any issues, contact our technical support team at support.tech@integra.solar.

If you're experiencing issues with your solar panel system, contact Integra Solar for technical support. Our team will help diagnose the issue and guide you toward a solution.

Always check the inverter app first — many issues can be resolved by reviewing the error codes shown there.

If your solar roof system isn't functioning properly, contact Integra Solar's technical team for troubleshooting assistance.

In case of an issue, please email us at support.tech@integra.solar.

You can contact Integra Solar or an authorized service partner by phone or email. We're available during working hours and offer extensive documentation on our website for support.

Email us at support.tech@integra.solar.

We recommend a visual inspection of your solar system at least once a year. If your area has high trees or dust levels, you may want to inspect more frequently.

Learn more about routine maintenance to catch issues early.

Integra Solar ensures that all our products and installations comply with industry safety regulations and certifications.

Our team follows strict safety protocols and uses certified materials during manufacturing and installation.

All Integra Solar BIPV products meet international safety standards.

In an emergency situation, please contact Integra Solar or your local certified installer immediately for support and guidance.

You can reach us via our contact page or email us at support.tech@integra.solar.

Solar energy is a renewable and sustainable energy source that emits no harmful pollutants or greenhouse gasses. It helps reduce our reliance on fossil fuels and minimizes the environmental impact of power generation.

Integra Solar uses only sustainable materials and recyclable components in the manufacturing of our BIPV products. We continually optimize our processes to minimize emissions and energy use across operations.

You can estimate your environmental impact by tracking the reduction in carbon emissions compared to conventional electricity use. Most monitoring apps, like FusionSolar, display energy production data and environmental savings.

Integra Solar manufactures BIPV products using eco-conscious materials and production techniques that reduce waste and energy consumption.

We also follow strict recycling and disposal guidelines to ensure our products are handled responsibly at the end of their lifecycle.

The amount you can expect to save by switching to solar depends on your system size, local electricity rates, and your energy usage patterns.

Most homeowners can save hundreds or even thousands of euros per year on electricity costs.

A solar roof increases property value, reduces monthly energy costs, and gives you control over your energy usage. When paired with solar batteries, you gain even more independence from the grid.

In Bulgaria, you may also benefit from local grants supporting green initiatives and electric mobility.

The return on investment usually takes between 5 and 10 years, depending on your energy usage, solar system size, electricity rates, and available government incentives.

Yes! In Bulgaria and across the EU, various incentives and financing programs are available to support solar adoption.

Contact Integra Solar to explore your eligibility and get help applying.

Financing options may include low-interest green loans, solar leasing, power purchase agreements (PPA), and government grants.

Our Integra Solar team will help you identify the best path for your budget and energy goals.